Victory Housing Trust

in partnership with

Norse Group

supported by

Cats Lost & Found


Take lots of photos of your cats.  Having good quality pictures from every angle that show their distinguishing features, will be an absolute godsend, should they ever go missing.

Put your phone’s contacts to good use.  Add vet’s numbers, microchip company, the council, highways agency etc.

Get your cats neutered and chipped.  Neutering will greatly improve your cat’s chances of survival and make it less likely they will go missing in the first place.  Microchipping will greatly increase their chances of getting home to you if found.  Without it, they will most likely be taken in by someone, or end up in a rescue and re-homed.

When your cat doesn’t come home when expected, or an indoor cat or kitten gets out, it can be difficult not to panic and fear the worst.  Hopefully they will turn up by themselves wondering what all the fuss is about, but sometimes they are unable to make their own way home and it is your responsibility to help them.  In the case of an indoor cat or very young kitten it is vital to act quickly, as they are not well equipped to be out in the big wide world.


What to do first:

Search the house and garden thoroughly – Cats love cosy hiding places, check cupboards, wardrobes, under beds, in the washing machine or tumble dryer, sheds, garages, under bushes, up trees, bins and water butts, vehicles etc.

Make sure your cat flap, if you have one, is unlocked, so if they return while you are out they can get in.

Go out and call your cat taking something with a familiar sound with you, such as a packet of treats or biscuits, toys with bells etc.  Keep doing this often, especially at times when it is quiet such as very early morning and late at night.  Always call then wait and listen, before moving on.  NOTE - Cats can go into a self-preservation silent mode when scared and this can last for as long as 7-10 days.  Panic mode will then set in and that is when they will meow for help.  So it is important to not give up and keep searching the same areas over and over again.  It is entirely possible for your cat to be shut in a garage or shed next door, but not respond to your calls for some time, so you have to keep trying.

Speak to your neighbours and ask them if you can look in their gardens, sheds and garages yourself.  Also ask them to leave the doors open for a while in case they are hiding out of sight and don’t respond to your calls.  Put notes through the doors of any neighbours who are out, but make sure you go back in person later.  Cover both sides of your road and at least 10 dwellings each way from your home.

Check all the surrounding roads, including hedges, front gardens and under parked cars, in case your cat has been involved in an accident.  Don’t assume your cat wouldn’t have crossed a main road.  It may have been chased or tried its luck at night, and now be too scared to cross back.


The next stage:

If your cat is microchipped inform the chip company that they are missing.  Also go to scannerangel.com  and register them.

If you are on Facebook join Lost and Found Cats in Norwich where you can post pictures and a description of your cat and this will be shared across the many lost cat groups.  You will also find lists of local vets and rescues, which you should contact to notify them of your missing cat.

Put your cat’s bedding outside and if it uses a litter tray, put that outside as well.  Even better bury some of your cat’s poo shallowly near the perimeter of your property.  Cats have an incredibly keen sense of smell over great distances, so anything with a familiar smell will help to guide them home.  Hang unwashed clothes on the line and empty the contents of your vacuum cleaner around the perimeter of your property.

Make the call you least want to make to the council, as they are often asked to collect animals that have been killed on the roads.  This is particularly important if your cat is not microchipped.



Get some posters and flyers made up and distribute them in ever increasing circles around your home.  Include a photo of your cat, brief description, where last seen and when and a contact phone number, preferably a mobile, do not include your name.  Also mention if your cat is microchipped and if it was wearing a collar or not.  Be sure to leave out some distinguishing features, so you can check that anyone claiming to have found your cat is genuine, and if you offer a reward, do not specify any amount.  Beware of hoaxers and scammers!  If someone calls claiming to have found your cat, don’t go to see the cat alone and if you receive any demands for money, whether you have offered a reward or not, call the police.  Do not hand over any reward money until your cat has been safely returned to you.

Place posters in local shops, vets, community centres, church halls, post offices, notice boards etc. and give flyers to your postman, milkman, paper boys and girls etc.

If your cat is insured, you may be able to get help with preparing and printing posters and flyers, so worth a call.

Do not nail posters to trees as this may result in a fine.  Ask permission before attaching them to private fences.  Either laminate posters or put them into plastic wallets, then use a staple gun, cable ties or waterproof duct tape to attach to telegraph poles and lamp posts.


Other suggestions:

Register your missing cat on as many websites as possible and don’t forget local buying/selling and community groups on Facebook, as well as lost and found pet groups, both local and nationwide.

Consider the possibility that your cat may have got into a vehicle.  Maybe you had friends visit, or had a delivery that day.  Get in touch with the companies or couriers that made deliveries and ask any other visitors to check their cars, including under the bonnet.

Contact local radio stations, newspapers and any local magazines, they will often run articles and pieces for missing pets.


Useful Links and numbers

Animal Search UK

Dog Lost (they list cats as well)



Cat’s Protection Lost and Found

RSPCA Lost and Found

National Pet Register

Catchat Lost Cat Advice

Missing Pet Partnership Advice Sheet

Find Local Vets

Norwich City Council – 0344 980 3333

Broadland District Council - 01603 430534

Highways England (A11, A47, A12) 0300 123 50 00


If you, or someone you know, has found an injured cat, or very young kitten:


NOTE – Always consider your own safety and take great care when approaching or handling an injured cat as they may lash out if frightened.  Gloves and a large towel are good tools to prevent scratches and bites.  If you can, get someone to help you and never drive a vehicle with a loose cat inside, always secure it in a cat carrier or box, with air holes first.  If in doubt call the RSPCA and wait for help, and always wash your hands after handling an injured cat.  

If you are able to, please take the cat to the nearest vet, or alternatively call the RSPCA on 0300 1234 999.  

Stay with the cat until help arrives.  The cat will be scanned free of charge, for a microchip and the owners will be informed.

If the cat is not microchipped or wearing a collar with contact information, see the links section below.

If you, or someone you know, has found a deceased cat:

If it is safe to do so, collect and take the body to the nearest vet.  They will scan, free of charge, for a microchip and contact the owners.  

If it is not safe to stop, please contact the council or highways agency and request they collect the cat and scan for a microchip.

Never bury the cat yourself, as this removes all chance of locating its owners.

If the cat is not microchipped see the links section below.

If you, or someone you know, has found a cat that seems lost, has followed you, is visiting you regularly or giving any other cause for concern:

If you can safely approach the cat, try using a paper collar.  This is simply a strip of paper secured around the cat’s neck, like a collar, and secured with a small piece of tape.  Write on the paper ‘If this is your cat please call 0xxxxxxxx’ with your phone number.  If the cat is going home, you should receive a call within 24-48 hours.

Speak to your neighbours.

If you are able to, please take the cat to the nearest vet, where they will scan, free of charge, for a microchip and contact the owners.

If you have been unable to locate an owner, despite trying all of the above, see the links section below.


In the meantime:


Do not feed the cat unless it feels very thin, but you can use flakes of tuna or cooked chicken if the cat is difficult to approach.

If you decide to bring the cat into your home, for example in very cold conditions, please be sure to isolate it from your own pets, if you have any.  A bedroom, bathroom, study etc. is ideal.

If you are unable to bring the cat inside, please provide it with some shelter and water outside.  A box filled with straw in a shed or garage is perfect.


NOTE - It is a criminal offence to keep a cat as your own, without making the necessary efforts to locate its rightful owner.


More suggestions and helpful links.


If you are on Facebook, join Lost and Found Cats in Norwich, where you can post a picture and description of the cat you have found.  They have a local network of volunteers who can come and scan for a microchip, supply you with a humane cat trap to assist with difficult to catch cats and in some cases provide temporary foster accommodation.  They also have lists of local vets and rescues for you to contact, can assist with posters and make sure the cat is shared far and wide across social media.

Animal Search UK

Dog Lost (they list cats as well)



Cat’s Protection Lost and Found

RSPCA Lost and Found

National Pet Register

Find Local Vets

Norwich City Council – 0344 980 3333

Broadland District Council - 01603 430534

Highways England (A11, A47, A12) 0300 123 50 00


Alternative Rescue Shelters for Cats:


Below is a list of other rescue organisations that rehome cats in the Norfolk area. There are more charities further afield which can be found on the internet or yellow pages. Please note, we do not have any associations with the below organisations and do not endorse them in any way.


We do not guarantee that any of them will be able to help if they have no space.

Aid for animals (Helps put you in touch with local rescue centres). (HELP OUT FINANCIALLY) Tel – 01603 716883 Web – Aid4animals.co.uk

Cat Welfare Fund - Wisbech Tel: Jane 01945 464638 Tel: June: 07710 202095 Email: junescottings@hotmail.co.uk

Cats Protection – Web – www.cats.org.uk Dereham – 01362 687919 Downham Market – 01366 382311 Framlingham & Saxmundham – 01728 723499 North Walsham & District– 01692 535858 Norwich & District – 0845 494 1900  (ADVISE THIS IS OFTEN AN ANSWERPHONE, WITH LIST OF OPTIONS)  Waveney – 0845 371 4202

Country Cat Shelter Rehoming in South Norfolk and North Suffolk Tel: 01502 574562 Email: coolcatzma@tiscali.co.uk    www.countrycats.org.uk

Faith Animal Rescue Brambly Hedge, Stubb Road Tel – 01692 598312 Web - www.faithanimalrescue.co.uk

Feline Care Rescue Roudham Road East Harling NR16 2QN Web – www.felinecare.org.uk

KATZ Cottage Cat Rescue Townsend Road, Upwell, Norfolk PE14 9HJ Tel: 07716 070516 Email: katzcottage@fsmail.net

North Norfolk Cats Lifeline Trust South Hollow, Sheringwood, Beeston Regis, Sheringham Tel – 01263 822560 Web www.Northnorfolkcatslifelinetrust.co.uk

PACT (People for Animal Care Trust) Animal Sanctuary and Rescue Centre River Farm, Woodrising, Near Hingham, Norfolk, NR9 4PJ Tel:01362 820775  web - www.pactsanctuary.org

Venture Farm Animal Trust Thuxton Road, Mattishall, Dereham Tel - 01362 693322Web - www.venturefarm.co.uk